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Common purchase queries answered
Orders and Shipping
Yes, as we are an online retailer you can only order online. This is the best way to pay. It is fast, safe and secure. Please note once order are placed we are unable to make changes, additions or cancellations on your items. Please contact our customer care team for further advise.
Complete the checkout process. After entering your address, click on checkout make payment by following the instructions on How to Order Page
You can check the progress of your item at the courier website by clicking on the tracking link sent to you via email once your item has been dispatched. If your delivery is more than 30 working days overdue, please Contact Us.
We deliver all over the world. We offer fast shipping globally. Visit our shipping and handling page for more information.
Returns and Exchanges
We have 7 days returns policy. You can return the products within 7 days of receiving the products if the products are damaged.
In the unlikely event that you receive a wrong item, please contact us at email@example.com within 14 days of receipt and we will resolve this for you as soon as possible.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact us via email: firstname.lastname@example.org to receive further instructions